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05Nov
The Importance of Customer Communication
Regardless of the type of relationship—personal, professional, or even acquaintance—communication is key. Specifically, if you want to have a healthy relationship with any individual, then it’s…
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07Nov
Seven Essential To-Do’s When You Get a New Customer
Congratulations, you’ve landed a new customer! Or, perhaps you prefer the term “client.” Either way, you should be excited; in this particular climate, sparking fresh interest…
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23May
Accounting-Related Policies
Setting customer expectations in your business is essential to gain the trust of your customers, avoid conflicts, and maintain a high level of customer service. One…
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03Jan
What Is Reputation Management?
Reputation management is a relatively new area within marketing. In a way, it’s similar to digital public relations; it’s the management of a company’s reputation online….
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21Nov
Being Grateful
With holidays approaching, this is the perfect time of year to take a moment and reflect on all of the things we are grateful for. Being…
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12Apr
Five Fun Customer Perks to Set You Apart in the Marketplace
It’s always fun to surprise and delight your customers. This puts a smile on your client’s face, boosts loyalty, and is fun for your employees too….
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